What is an RA, and what is s/he responsible for?
How do I submit a maintenance request? 
Where can I find vacuums?
Where do I turn if I am having roommate issues?
Where can I find a list of items that are not allowed in the dorms?
How long are my guests allowed to stay in my room?
I heard about fines if you violate security policy. What determines a violation, and what is the consequence?
I live in a 9-month lease suite/apartment. What happens if I cannot leave before the dorms close for holidays/breaks?
I am 21, but my roommate is not. In this case, what is the alcohol policy?
What is the “three strikes” policy?

What is an RA and what is s/he responsible for?
 An RA is a “resident advisor” who plays many roles which include building community in a dorm, acting as a positive role model, enforcing rules and regulations, and forming friendly relationships with residents.

How do I submit a maintenance request?
You may submit a request online at http://www.jhu.edu/hds/facilities/index.htm. For the Wolman facilities office, call (410) 516-7962. For the AMR’s, call (410) 516-8282. Hours are Monday-Friday 8:30am - 5:00pm. After hours call Security at (410) 516-4600 for emergencies.

Where can I find vacuums?
Vacuum cleaners are available in both Housing facilities offices.  Resident Advisors in Bradford and Homewood also have vacuums for the use of students living in those apartments. 

Where do I turn if I am having issues with my roommate(s)?
Your RA is a great resource. Do not hesitate to contact your RA if you are having issues, especially if your sleep and study patterns are being affected. Also, if you want to try to handle the situation yourself, click on the roommates link above that will offer helpful advice in talking with your roommate.

Where can I find a list of items that are not allowed in my room?
There is a partial list included in the Living at Hopkins Guidebook, but please contact the facilities offices if you would like a complete list.

How long are my guests allowed to stay in my room?
Before you invite family/friends to spend the night, talk it over with your roommate. Make sure that you explain the length of the stay and any pertinent details. Remember, your guests are allowed to spend no more than three nights.

I heard about fines if you violate security policy. What determines a violation, and what is the consequence?
If you or your guest(s) breach seccurity by not using the turnstiles properly, you will be fined $75 for the first violation, $200 for the second violation and disciplinary action will be taken upon the third violation.

I live in a 9-month lease suite/apartment. What happens if I cannot leave before the dorms close for holidays/breaks?
Unfortunately, you are not allowed to be in the residence halls after they close for breaks. If you anticipate this need, you may want to look into vacation housing. If this is not possible, you will need to make arrangements with a friend that lives off campus or change your plans.

I am 21, but my roommate is not. In this case, what is the alcohol policy?
If you are 21, you are allowed to have alcohol in your dorm room. However, if your roommate(s) is underage, the alcohol must stay in your own bedroom. It may not be in common areas such as the kitchen or living area. If found in such spaces, it will be assumed you are consuming in the presence of minors, which is a violation of University policy.

What is the “three strikes” policy?
This is a rumor! There are no “strikes” when it comes to dealing with violations. It is up to the discretion of the assistant director, and much consideration is used when deciding the consequences of your actions.